How a health plan earned $21M in revenue with proactive member retention through NPS
Learn how a leading health plan generates revenue through agile, continuous improvement resulting in $21 million in growth.
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Adam oversees the Payer solutions team in Strategic Consulting, partnering with clients for over 15 years to improve the consumer experience and outcomes and to make operations run more smoothly. Prior to joining the Strategic Consulting team, Adam was a Vice President of Soyring Consulting, now part of Press Ganey.