In honor of World Patient Safetey Day, Dr. Tejal Gandhi, Press Ganey Chief Safety and Transformation Officer, reflects on 25 years of patient safety and the ongoing journey toward zero harm.
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iRound platform: Get a demo
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Explore new patient experience trends in 2024, based on data from 6.5 million encounters. Discover disparities, and learn how to close gaps and improve care delivery through targeted strategies.
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Learn how communication impacts the healthcare employee experience and the patient experience, and how to improve communication in healthcare.
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How bedside shift report, purposeful interval rounding, and nurse leader rounding can transform the care provided within your organization.
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In a demanding, high-pressure industry, Press Ganey data shows what drives employee engagement in healthcare—and what separates top-performing healthcare organizations from the rest of the pack.
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Learn how nurses and healthcare staff at Joe DiMaggio Children's Hospital connect with patients using digital rounding solution, iRound. Watch the video.
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Learn how Inspira Health reduced patient and workforce harm 90% through a renewed commitment to safety culture and high reliability organizing (HRO) skills.
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A service recovery strategy helps improve the patient experience and drive patient loyalty. Get started on service recovery today with these four steps.
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Key strategies to develop resilient teams and reinforce best practices during hard times.
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Taking a human-centered approach to designing the patient and workforce experience is crucial for providing better care and improving workflows.
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Learn about patients’ evolving perceptions of “clean” and best practices for delivering a safer healthcare environment.
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The COVID-19 pandemic forced staffing adjustments, but Compass One Healthcare ensured the high standards of nonclinical support staff were maintained.
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Press Ganey's integrated healthcare experience platform, PGFusion, empowers you to drive improvements across the care continuum. See a demo.
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