Pranav Desai, the Senior Vice President and General Manager of Consumer Experience at Press Ganey, boasts over a decade of expertise in local marketing and consumer experience management. Prior to Press Ganey, Pranav was the Chief Product Officer at Reputation.com where he was responsible for leading the product, design, and data science teams and working closely with key clients across healthcare, automotive, and hospitality. Pranav is a leader specializing in the consumer experience (CX) space who loves discovering opportunities in crowded markets and driving growth for his client partners.
See how AI technology like Google AI Overviews is changing the way patients find providers. Learn key strategies to optimize your online presence and attract more patients.
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