Learn how to use a pre-work checklist to create your own organization’s goals. See how clients are meaningfully creating achievement goals to improve PX.

During our time, you will:

• Understand how Press Ganey helps clients set PX goals in a SMART goal framework
• Review tools and resources Press Ganey offers to guide clients
• Adopt a step-by-step checklist for the goal setting process
• Experience alternate goal setting frameworks from clients

Speakers

Terry Lynch, M.S. Ed
Advisor, Press Ganey

Beth Upham, MS, CPXP
Advisor, Press Ganey