Skip to main content
Request a demo

How a global health plan earned $21M in revenue through NPS

Author Press Ganey

See how one company’s proactive member retention strategy elevates the customer voice, improves relationships, and and unleashes a flood of innovation.

Download PDF

About the author

Press Ganey, a leading healthcare performance improvement solutions company, offers an integrated suite of solutions that put Human Experience at the center of healthcare enterprise transformation. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address patient experience, healthcare consumer experience, workforce engagement, safety, clinical excellence and more. Guided by its team of renowned healthcare thought leaders, Press Ganey works with more than 41,000 healthcare facilities to reduce patient suffering, enhance caregiver resilience and improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

Profile Photo of Press Ganey
More by Press Ganey