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Press Ganey’s rapid improvement strategy lifts a Northeastern plan to the sweet spot of 4.5 stars

Author Press Ganey

Learn how Press Ganey’s strategic consulting team helped this nonprofit get its customer service performance back on track in the wake of COVID-19.

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Learn how Press Ganey’s strategic consulting team helped this nonprofit get its customer service performance back on track in the wake of COVID-19. Download the case study.

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Press Ganey, a leading healthcare performance improvement solutions company, offers an integrated suite of solutions that put Human Experience at the center of healthcare enterprise transformation. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address patient experience, healthcare consumer experience, workforce engagement, safety, clinical excellence and more. Guided by its team of renowned healthcare thought leaders, Press Ganey works with more than 41,000 healthcare facilities to reduce patient suffering, enhance caregiver resilience and improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

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